Customer Reviews

As the Nation’s largest independently owned manufactured home & park model retailer we have delivered homes to over 15,000 happy customers! Over the years, hundreds of satisfied customers have graciously sent us written testimonials and photos describing their Factory Expo Home Centers experience. Here are just a few.

Rian Dill

21:30 06 Dec 25

We have been looking for a Tiny home and have visited with other companies that sale Champion Homes. Michelle Freeman was the only rep that followed up with us and was very professional. She took out time to Answer all of our questions and made the process very simple! We are so excited about our Tiny Home and all of the modifications that Michelle informed us we could make! We are getting exactly what we want.

Maurice Massaro

01:53 17 Oct 25

⭐️⭐️⭐️⭐️⭐️I can’t say enough about Michelle Freeman and the incredible service she provides. From start to finish, Michelle went above and beyond in every possible way. Her heartfelt dedication and genuine passion for helping others truly shine through. She was always patient, kind, and willing to take my calls — no matter the time of day or evening, even after hours.Michelle didn’t just do her job; she walked me through the entire process step by step, explaining things clearly and making sure I felt confident and informed every step of the way. Honestly, she did more for me than my actual mortgage loan company! It’s rare to find someone who cares as much as she does.Factory Expo should not let her efforts go unnoticed. If I were a business owner, I would want all my employees to model Michelle — her professionalism, compassion, and dedication are second to none.Kudos to you, Ms. Freeman. Words cannot describe nor express my gratitude and appreciation for you and your efforts!!!THIS HAS BEEN A THREE YEAR JOURNEY, finding a dealership and salesperson like I did was well worth the wait! If your even thinking of buying your tiny house anywhere else you’re OUT OF YOUR MIND!!

Evelyn Alton

15:30 04 Oct 25

Michelle is absolutely amazing! She is very patient very informative very knowledgeable. Give recommendations when asked goes above and beyond. Michelle is a total 10 out of 10 if there were 10 stars

Linda Gilmore

23:30 24 Sep 25

I cannot wait to move into my beautiful tiny home! Michelle Freeman was so wonderful and very patient with me. I am thrilled that the process was smooth and easy. My budget was met and I believe I have everything I need to fulfill the next chapter of my incredibly fabulous life! Thank you, Michelle!!

Theodore Atwell

13:22 09 Sep 25

Michelle Freeman was a joy to work with and she gets five stars from us. She answered questions and assisted us through the buying process. She went above and beyond meeting us twice halfway between Athens and our home, once to tour the factory where our home was built and once to sign papers that had to have original signatures.I have a background in the construction industry and after touring the factory I was sure that the overall quality would be good and we were not disappointed. I downgraded to a four star rating for the following reasons.1. We ordered linoleum floors knowing we would upgrade to vinyl plank flooring in the future. The, washer, dryer, refrigerator and the stove were not plugged in or attached to water, drain or vent lines. The stove was attached to the gas line. While I was moving them in and out I tore a hole in the flooring that I was able to repair. This would not of happened if the appliances had been hooked up prior to shipping, or upon delivery.2. The over width signs were attached with screws that were removed upon delivery leaving holes in the siding. They were not filled and painted over. I will be filling them with caulk and painting them with paint they brought with the home.Again, the overall quality is very good and we are happy with our home. Michelle was a joy to work with and we highly recommend her if you are looking for a new home.

Glen Blackmon

23:10 13 Aug 25

We had the opportunity and pleasure of working with Michelle. She was able to get us a tiny home at a really reasonable price and worked with us every step of the way. If you're in the market or just thinking about it this is the place. Michelle is open and transparent and easy to work with. She answered our questions and responded to our text and calls promptly. Thanks Michelle.

Tony Wyman

19:17 20 Dec 24

charles robinson

22:58 16 May 24

Laurel Lewis

21:43 26 Mar 24

From start to finish, Michelle with Factory Expo has been fantastic. We live in Colorado and need a sturdy home that can withstand the elements. Michelle answered questions every day of the week and helped us choose additional upgrades to ensure we got what we needed. We visited the homes on-site and chose from a variety of aesthetic options to create a unique look. The turnaround time is even shorter than we anticipated, and we will receive the home ahead of schedule. We have not received the home yet, but will post an update when we do.

Heath Burns

20:57 01 Jan 24

Linda Gholson

00:22 12 Oct 23

Karl Nix

02:59 24 Feb 23

Tina Alexander

21:30 06 Feb 23

Baris Kavuker

12:41 28 Sep 22

James

18:01 17 Sep 22

jenny vlmrda

00:58 25 Aug 22

Sherry Lopez

00:01 09 Jul 22

Deon Burgett

15:50 28 Aug 21

Great service and a quality product

Bobby Holmes

22:25 24 Jul 21

Nick Arnold

14:26 07 May 21

Kathey Leach

12:52 26 Apr 21

Maria Lucero Gallegos

00:07 22 Feb 21

Lori Corse

20:56 03 Sep 20

Michelle Freeman and Ashley Richardson were most helpful to us in getting the right floor plan and price for what we wanted! They both took lots of time with us and were always just a phone call away. We are happy with our park model home, get lots of compliments, and would highly recommend these sale persons and the company. Thanks so much!

Becky Moore

21:46 21 Aug 20

Shelia Parker has really made the difference in our purchasing a home with your company. Not only was she committed to helping us get what we wanted and needed, from the beginning to the end but she also has people skills too! 🙂 She listened and remembered information important to us and that really mattered regarding our purchase. She made recommendations that really were sound and trustworthy. Technical questions were no problem and she handled many from us. Shelia is a highly recommended Sales Associate to anyone reading this review so that you personally seek HER to assist you.

Mo Betta

07:02 28 May 20

Janie Roel

03:07 22 Mar 20

Yeah for Michelle Freeman, and Athens Park!!I had an incredible experience with finding and ordering my tiny home. She was with me all the way, and a wonderful help throughout my experience. Very well run business from top to bottom. Thank You 💞Janie

Sherri Leach

12:21 18 Mar 20

Vegan Star brat

05:59 21 Feb 20

Karm'Ella -Rose

04:46 28 Jan 20

Jennipher Campbell

01:37 02 Oct 19

Frances Palacios

02:40 15 Aug 19

The Athens Park Model team has truly provided us with outstanding service. Each individual is highly knowledgeable, caring, understanding and most of all passionate and patient about their work.After much research my husband and I agreed to call Athens in Athens, TX.Tim Gannon took my call, did a fantastic job of recommending the park model he felt best fit our needs and explained pricing. The next day my husband and I drove to Athens and we purchased our Rockingham park model. Tony Pannitti, general manager worked closely with us as well. He showed us the models he had available. Very informative throughout entire process. Both Tim and Tony answered all of my questions and explained the entire process in detail. After the purchase, we dealt with Ashley Richardson, ProjectCoordinator. She was in constant communication with me regarding contract documents, delivery and taking care of minor issues once we took delivery of park model. Ashley has great PR skills. She takes great pride in helping you.Thank you Team Athens for this wonderful experience!!Crown Transport, you all did a great job as well!!Joe and Franny PalaciosPharr TX

Carletta Haynes

17:48 31 Jul 19

Freddie Milligan

22:10 20 Jul 19

Loved it

Paul H

01:13 29 Jun 19

The Rolls Royce of mobile homes.

Ben Wyche

22:28 03 Jun 19

Daniel McClure

15:54 03 May 19

mary h

19:54 22 Mar 19

I bought my Park Model Riviera home from across the country. Tim, Ashley, and the whole Factory Expo team walked me through every step of the process from deciding on a model, to picking out colors, to financing, to delivery and set up. I highly recommend Factory Expo Park Models!

Kawliga Connelly

08:50 24 Feb 19

I like this place

Pastor:K.W. Pledger

12:12 21 Jan 19

Reasonable prices and friendly service

Patrick Radican

19:28 21 Dec 18

Ruth Lemus

05:45 13 Dec 18

This place is awesome. They build mobile homes and park models so they're cheaper than going to a retail store. The park models are delightful and they deliver for free within 100 miles.

Steve J

15:32 17 Oct 18

Being in the retail business for a major manufacturer, I know how important it is for retailer to have the support of a manufacturer in order to take care of a customer satisfactorily. the communication between the retailer Rockwall Resort Cottages and Athens Park Homes has been just that! thank you to the service department at both businesses for getting our issue taken care of quickly! I am thankful it was a simple that your trained tech identified and rectified quickly. The service was above and beyond! I would highly recommend this business.

Frederick Ourso

14:56 05 Sep 18

The buying process was excellent. I was able to complete the process remotely and get what I wanted. The delivery was late due to circumstances beyond Athens’ control. Once notified of the delivery problems, the sales manager did everything possible to rectify the problem. Once the park model was inventoried, two issues were noted that required service. Several service request over the past two months were made. Due to the nature of the service and the extended area that has to be covered, service response was a wait. Once a service representative was sent out, he was very professional, efficient, and courteous. He arrived on time, did not make a mess and solved the problems.