Customer Reviews

As the Nation’s largest independently owned manufactured home & park model retailer we have delivered homes to over 12,000 happy homeowners! Over the years, hundreds of satisfied customers have graciously sent us written testimonials and photos describing their Factory Expo Home Centers experience. Here are just a few.

Mary Rustong

09:11 13 Aug 24

Five star rating for Michelle Freeman, our sales rep. She was awesome from our first phone call and still continues to assist us as we are working through our punchlist and getting settled into our new Park model home. Uncertain of the star rating at this point for the factory. We are finding multiple issues in the manufacture of our Park model, both big and small issues. At this point, we are certainly questioning the quality of the construction and products installed into our Park model for the price that we have paid especially for multiple upgrades. We will see how the factory settles with us by resolving issues and I will update my review after that time.Update: still working through some “fixes” in our Park model. But at this point, they have been working with us. We have been away so it is our fault that it is taking so long. That’s okay with us. It’s the end result that counts because it is our home. Tracie Turner has been great (and Michelle still continues to be there for us) in making sure it gets done and that we are happy. We like our home and if Factory Expo accomplishes the “fixes”, we will love our “Tall Tiny House”!!Will update again after November.

charles robinson

22:58 16 May 24

Laurel Lewis

21:43 26 Mar 24

From start to finish, Michelle with Factory Expo has been fantastic. We live in Colorado and need a sturdy home that can withstand the elements. Michelle answered questions every day of the week and helped us choose additional upgrades to ensure we got what we needed. We visited the homes on-site and chose from a variety of aesthetic options to create a unique look. The turnaround time is even shorter than we anticipated, and we will receive the home ahead of schedule. We have not received the home yet, but will post an update when we do.

Heath Burns

20:57 01 Jan 24

Tony Wyman

11:53 07 Dec 23

Linda Gholson

00:22 12 Oct 23

Karl Nix

02:59 24 Feb 23

Tina Alexander

21:30 06 Feb 23

Baris Kavuker

12:41 28 Sep 22

James

18:01 17 Sep 22

jenny vlmrda

00:58 25 Aug 22

Sherry Lopez

00:01 09 Jul 22

Deon Burgett

15:50 28 Aug 21

Great service and a quality product

Bobby Holmes

22:25 24 Jul 21

Nick Arnold

14:26 07 May 21

Kathey Leach

12:52 26 Apr 21

Maria Lucero Gallegos

00:07 22 Feb 21

Lori Corse

20:56 03 Sep 20

Michelle Freeman and Ashley Richardson were most helpful to us in getting the right floor plan and price for what we wanted! They both took lots of time with us and were always just a phone call away. We are happy with our park model home, get lots of compliments, and would highly recommend these sale persons and the company. Thanks so much!

Becky Moore

21:46 21 Aug 20

Shelia Parker has really made the difference in our purchasing a home with your company. Not only was she committed to helping us get what we wanted and needed, from the beginning to the end but she also has people skills too! 🙂 She listened and remembered information important to us and that really mattered regarding our purchase. She made recommendations that really were sound and trustworthy. Technical questions were no problem and she handled many from us. Shelia is a highly recommended Sales Associate to anyone reading this review so that you personally seek HER to assist you.

Mo Betta

07:02 28 May 20

Janie Roel

03:07 22 Mar 20

Yeah for Michelle Freeman, and Athens Park!!I had an incredible experience with finding and ordering my tiny home. She was with me all the way, and a wonderful help throughout my experience. Very well run business from top to bottom. Thank You 💞Janie

Sherri Leach

12:21 18 Mar 20

Domanick Armstrong

05:59 21 Feb 20

Karm'Ella -Rose

04:46 28 Jan 20

Jennipher Campbell

01:37 02 Oct 19

Frances Palacios

02:40 15 Aug 19

The Athens Park Model team has truly provided us with outstanding service. Each individual is highly knowledgeable, caring, understanding and most of all passionate and patient about their work.After much research my husband and I agreed to call Athens in Athens, TX.Tim Gannon took my call, did a fantastic job of recommending the park model he felt best fit our needs and explained pricing. The next day my husband and I drove to Athens and we purchased our Rockingham park model. Tony Pannitti, general manager worked closely with us as well. He showed us the models he had available. Very informative throughout entire process. Both Tim and Tony answered all of my questions and explained the entire process in detail. After the purchase, we dealt with Ashley Richardson, ProjectCoordinator. She was in constant communication with me regarding contract documents, delivery and taking care of minor issues once we took delivery of park model. Ashley has great PR skills. She takes great pride in helping you.Thank you Team Athens for this wonderful experience!!Crown Transport, you all did a great job as well!!Joe and Franny PalaciosPharr TX

Carletta Haynes

17:48 31 Jul 19

Freddie Milligan

22:10 20 Jul 19

Loved it

Paul H

01:13 29 Jun 19

The Rolls Royce of mobile homes.

Ben Wyche

22:28 03 Jun 19

Daniel McClure

15:54 03 May 19

mary h

19:54 22 Mar 19

I bought my Park Model Riviera home from across the country. Tim, Ashley, and the whole Factory Expo team walked me through every step of the process from deciding on a model, to picking out colors, to financing, to delivery and set up. I highly recommend Factory Expo Park Models!

Kawliga Connelly

08:50 24 Feb 19

I like this place

Pastor:K.W. Pledger

12:12 21 Jan 19

Reasonable prices and friendly service

Patrick Radican

19:28 21 Dec 18

Ruth Lemus

05:45 13 Dec 18

This place is awesome. They build mobile homes and park models so they're cheaper than going to a retail store. The park models are delightful and they deliver for free within 100 miles.

Steve J

15:32 17 Oct 18

Being in the retail business for a major manufacturer, I know how important it is for retailer to have the support of a manufacturer in order to take care of a customer satisfactorily. the communication between the retailer Rockwall Resort Cottages and Athens Park Homes has been just that! thank you to the service department at both businesses for getting our issue taken care of quickly! I am thankful it was a simple that your trained tech identified and rectified quickly. The service was above and beyond! I would highly recommend this business.

Frederick Ourso

14:56 05 Sep 18

The buying process was excellent. I was able to complete the process remotely and get what I wanted. The delivery was late due to circumstances beyond Athens’ control. Once notified of the delivery problems, the sales manager did everything possible to rectify the problem. Once the park model was inventoried, two issues were noted that required service. Several service request over the past two months were made. Due to the nature of the service and the extended area that has to be covered, service response was a wait. Once a service representative was sent out, he was very professional, efficient, and courteous. He arrived on time, did not make a mess and solved the problems.